Privacy Policy
1. Introduction
Open Node AB ("Open Node", "we", "us") respects your privacy and is committed to protecting personal data. We operate Node Create (the "Services") and this website, and we are the controller of the personal data described in this Privacy Policy.
This Privacy Policy explains how we process personal data when you use our Services, visit our website or contact us, and the rights you have in relation to that data.
2. What Data We Collect
We may process the following types of personal data:
Account information
- Name
- Email address
- Company information
Demo requests
- Name, work email address and phone number (optional)
- Company name, job title and company website
- Any message you choose to include
Usage data
- Interactions with the platform
- Content generation and usage patterns
- Log data, such as IP address, device information and timestamps
Content data
- Content you create, upload or manage through the Services, such as source materials and brand information
- Social media content connected via integrations
Support and communication
- Messages sent to us
- Feedback and support requests
3. How We Use Data
We process personal data to:
- provide and operate the Services
- manage accounts and authentication
- respond to demo requests and contact you about them
- improve performance and functionality
- ensure security and prevent misuse
- provide customer support
- comply with legal obligations
We do not use customer data to train general AI models.
4. Legal Basis
We process personal data based on:
- Contract – to provide the Services
- Legitimate interest – to improve and secure the platform and to respond to demo requests
- Legal obligation – where required by law
- Consent – where you have given it, for example when you submit a demo request
5. Customer Responsibility
As a business user, you are responsible for:
- ensuring you have a legal basis to process any personal data
- ensuring compliance with applicable data protection laws
- not submitting sensitive personal data unless explicitly permitted
6. Third-Party Services
AI language models: When you use the Services, your content may be processed by third-party AI model providers to generate text. Customer data is not used to train general AI models.
We also use third-party providers to operate the Services, including:
- cloud infrastructure providers
- email delivery providers
- analytics tools
- payment processors
- integration providers, such as bundle.social
These providers may process personal data on our behalf. We are not responsible for how third-party services independently process data under their own terms.
7. International Transfers
Personal data may be processed outside the EU/EEA, including in the United States.
Where this occurs, we ensure appropriate safeguards, such as:
- Standard Contractual Clauses (SCCs)
- use of trusted providers with adequate protection measures
8. Data Retention
We retain personal data only as long as necessary to:
- provide the Services
- comply with legal obligations
- resolve disputes and enforce our agreements
Customer data may be deleted or anonymized after termination, unless otherwise required by law.
9. Security
We take reasonable technical and organizational measures to protect personal data, including:
- access controls
- encryption where appropriate
- monitoring and logging
However, no method of transmission over the Internet or method of electronic storage is completely secure.
10. Your Rights
Under the GDPR, you have the right to:
- access your data
- request correction
- request deletion
- restrict processing
- object to processing
- data portability
- withdraw consent, where processing is based on consent
To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY).
11. Children's Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personal data from anyone under the age of 18.
12. Changes
We may update this Privacy Policy from time to time. We will notify users of material changes where appropriate and update the "Last updated" date on this page.
13. Contact
If you have any questions about this Privacy Policy or our processing of personal data, please contact us:
Open Node AB
Kivra: 559532-9987
106 31 Stockholm
Email: info@nodecreate.se